1. Eligibility for Returns
We accept returns only in the following cases:
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The product received is damaged, defective, or incorrect.
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The issue is reported within 48 hours of delivery.
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The item is unused, in its original packaging, and includes all accessories.
2. Return Process
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Contact our customer support team with your order details and proof of the issue (photos or videos).
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After approval, we will arrange for the return pickup.
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The product will be inspected upon return, and if it meets the conditions, an exchange or refund will be processed.
3. Refund Policy
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Refunds are issued only if a replacement is not available.
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Refunds will be provided in the form of a direct cash refund at the time of return pickup.
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Refund processing time may vary based on location and verification.
4. Non-Returnable Items
We do not accept returns for:
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Products that have been used, damaged due to misuse, or missing original packaging.
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Change of mind after purchase.
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Any item reported beyond the 48-hour return window.
We strive to ensure a smooth shopping experience and appreciate your understanding of our policies. For any return or refund inquiries, please contact our support team at [email protected].